Advisory Services For Improving Patient Experience

How Are We Different?

At the Cleveland Clinic, we know from experience that sustainable change must come from within. Our advisory services are designed to foster empowerment and leverage the potential that already exists within your organization.

Areas of Expertise

Patient experience advisory services are tailored based on your organization’s strategic goals and priorities for improving patient experience. Opportunities for support services may include:

  • Building an Office of Patient Experience
  • Defining a service excellence strategy
  • Transforming a culture to support patient-centric care
  • Sustaining a culture of service excellence

Contact us today to begin your journey towards sustainable change in your organization’s patient experience.